International Health Insurance
Aetna International
This reference page explains how Aetna International may work when receiving medical care in Japan, including direct billing, reimbursement, and preparation steps.
Direct billing
Direct billing may be possible only if the insurer and facility arrange it in advance. Otherwise, reimbursement is common.
Before seeking care
Contact your insurer before the visit to confirm your network, guarantee-of-payment process, and reimbursement rules.
What to prepare
- Insurance card or digital membership information
- Policy number, group number, or member ID
- Photo ID or passport
- Claim form, preauthorization, or guarantee-of-payment documents if required
- Receipts, diagnosis notes, and itemized statements for reimbursement
Okinawa International Clinic note
Okinawa International Clinic is a self-pay clinic. If your insurer requires reimbursement documentation, please ask us which documents you need before or during your visit.
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