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International Health Insurance

AXA Global Healthcare

This reference page explains how AXA Global Healthcare may work when receiving medical care in Japan, including direct billing, reimbursement, and preparation steps.

Direct billing

Direct billing may be possible only if the insurer and facility arrange it in advance. Otherwise, reimbursement is common.

Before seeking care

Contact your insurer before the visit to confirm your network, guarantee-of-payment process, and reimbursement rules.

What to prepare

  • Insurance card or digital membership information
  • Policy number, group number, or member ID
  • Photo ID or passport
  • Claim form, preauthorization, or guarantee-of-payment documents if required
  • Receipts, diagnosis notes, and itemized statements for reimbursement

Okinawa International Clinic note

Okinawa International Clinic is a self-pay clinic. If your insurer requires reimbursement documentation, please ask us which documents you need before or during your visit.

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