When to go to ER in Okinawa
Oki Health is not an emergency department. For life-threatening symptoms, call 119 or go to the nearest emergency hospital immediately. For mild urgent symptoms, you can start with an online assessment.
For chest pain, severe breathing difficulty, signs of stroke, loss of consciousness, or major bleeding, call 119 immediately. Oki Health is not an emergency room.
What we can help with
- Mild fever, cold, or flu symptoms
- Cough or sore throat without breathing difficulty
- Minor rashes or mild skin infections
- Mild urinary symptoms
- STI testing requests
- Minor cuts and wounds
- Minor burns
- Follow-up questions for an existing stable condition
When you should go to the ER or another hospital
- Chest pain or pressure
- Severe breathing difficulty
- Signs of stroke (face drooping, arm weakness, speech difficulty)
- Loss of consciousness or confusion
- Major bleeding or severe injury
- Severe abdominal pain
- Severe head injury
- Suicidal thoughts or acute psychiatric emergency
How care works
- 1Start with an online assessment if your symptoms are mild.
- 2A physician reviews your symptoms and advises whether in-person care is needed.
- 3If your symptoms are severe or life-threatening, call 119 immediately — do not wait for an online response.
- 4For in-person care, visit the clinic only when the physician confirms it is appropriate.
Need in-person care?
In-person Care, Wound Care & Minor ProceduresRegistered patient discounts
Patients who complete the Initial Patient Registration Check become registered patients and receive a discount on selected future care. Tests, medications, procedures, minor surgery, pathology, medical certificates, referral letters, hospital navigation, and after-hours surcharges are generally not eligible for the discount.
FAQ
Is Oki Health an emergency room?
No. Oki Health is not an emergency department. We provide online-first primary and urgent care for mild to moderate symptoms. For life-threatening emergencies, call 119 immediately.
What should I do for chest pain or severe breathing difficulty?
Call 119 immediately or go to the nearest emergency hospital. Do not use online consultation for these symptoms.
Can I get urgent care for a minor cut or burn?
Yes. Start with an online assessment. If in-person care is needed, the physician will guide you to the clinic for wound care or minor procedures.
What if I'm not sure if my symptoms are an emergency?
If there is any chance your symptoms are life-threatening, call 119 first. For mild symptoms, you can start an online assessment and the physician will advise you.
Does Oki Health respond 24/7?
No. Oki Health is not a 24/7 service. Online assessment requests are reviewed during operating hours. For emergencies at any time, call 119.
Related pages
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Book Online ConsultationLast updated: 2026-08-09